If you can no longer find your key and no longer have the installation media: Contact Support
If you have a key but it is being rejected, try these steps provided by the VIDBOX Help Center Match Versions
Finding a product key for Honestech VHS to DVD 7.0 Deluxe is essential for activating the software used to digitize your old VHS tapes. If you have lost your key, there are official ways to recover it or troubleshoot installation issues. Locating Your Product Key
: Standard keys avoid certain letters. Double-check for common misreads, such as 'O' vs. '0' or 'I' vs. '1'. How to Recover a Lost Key